TERMS & CONDITIONS

This Site is owned and operated by MB Onventure whose registered office is at Vytauto ave. 13, Kaunas 44354, Lithuania, and whose company number in the register is maintained by the State Enterprise Center of Registers is 305766116. These terms and conditions include general terms and conditions for use of this Site, terms and conditions relating to the Services and terms and conditions relating to to the sale and purchase of Products on the Site. Please read these terms and conditions carefully. Your use of the Site and Services and the purchase of any Products on this Site will be subject to these terms and conditions.

Important liability statement

The information available on or through this Site, and the Services provided via or in connection with this Site is intended as information only and does not constitute advice or medical advice. Products are for cosmetic purposes only and have not been approved by any medical or pharmaceutical licensing body. It is your responsibility to determine that the Products are suitable for you and it is not our responsibility to do so.

Where the Site or any Submission made by any user includes views, opinions, advice and recommendations, these views, opinions, advice and recommendations are not endorsed by us and we do not accept any liability on account of the accuracy, defamatory nature, completeness, timeliness or otherwise of such views, opinions, advice and recommendations.

We try to make sure that all information contained on the Site (and provided by us to you as part of any Services or Products) is correct, but the information is of a general nature and not intended to comprise of all the information relating to the subject matters referred to by the Site and therefore we do not accept any liability for any error or omission and exclude all liability for any action you may take or loss or injury you may suffer (direct or indirect including loss of pay, profit, opportunity or time, pain and suffering, any indirect, consequential or special loss, however arising) as a result of relying on any information on this Site.

Our liability to you in connection with any Product purchased through the Website is strictly limited to the purchase price of that Product.

Date of last update: 01.07.2021

All provisions set out in these terms and conditions which seek to limit or exclude our liability are at all times subject to your statutory rights (further details in respect of which are set out at clause 4.5).

1. Definitions

In these terms and conditions, the following definitions apply:

“OneThing” means MB Onventure, whose registered office is at Vytauto ave. 13, Kaunas 44354, Lithuania, and whose company number in the register is maintained by the State Enterprise Center of Registers is 305766116 and 'we', 'us', 'our' shall mean OneThing;

"Dispatch Confirmation" the email we send you confirming your order (at which point the contract between us will be formed);

"Materials" as defined in clause 2.2;

"Products" means any products offered for sale on the Site;

"Repeat Purchase" means an order for Products whereby you have indicated that the order should be repeated every a 30/60/90 days until you provide us with a notice to cancel in accordance with clause 8.2; “Services” means any information and services ordered and / or provided by OneThing through or through the Site including, without limitation, all services offered as part of the Repeat Purchase functionality. For the avoidance of doubt, any electronic information supplied to you by OneThing will constitute part of the "Service" not a Product and cancellation rights will apply accordingly;

“Site” means the web site at the URL www.onething.lt, www.onething.lv, www.onething.ee or WAP site or replacement site (s) from time to time;

"Submission" means any written comments including a Review that you supply to us or post directly to the Site relating to the Products together with any photographs.

2. Use of this Site in general

2.1 You may use the Site for personal and lawful use and in accordance with these terms and you are not permitted to copy or use any material from the Site for any commercial purpose including for selling any goods or services.

2.2 The intellectual property rights in all materials on the Site and supplied as part of the Products or Services ("Materials") are owned by OneThing or its third party licensors. Except to the extent expressly set out in these terms and conditions, you are not allowed to make any copies of any part of any materials, or remove or change anything on the Site, include or create links to or from the Site without our written authority , or remove or change any copyright, trade mark or other intellectual property right notices contained in any Materials or copies or the Materials.

2.3 Should you make a Submission to us, you agree to grant us an exclusive, irrevocable, perpetual license to use it worldwide on the Site (and make it available to other users) and in our marketing materials and for any other business purposes, and to edit your Submissions in the event that OneThing deems it necessary or desirable to do so for whatever reason.

2.4 You acknowledge that making a Submission does not guarantee that such Submission, or any part of it, shall appear on the Website, but agree that OneThing may, at its sole discretion, choose to display any Submission or any part of a Submission that you make on the Website.

2.5 You warrant and represent that you own or are licensed to use any and all intellectual property rights in any Submissions that you make to the Website.

2.6 You acknowledge that you will not be able to edit or delete any Submission after submission.

2.7 Any user who feels that any Submission made by other users is objectionable is encouraged to contact our Customer Service Team. We will review the relevant Submission as soon as is practicable and will take such action as it deems necessary, if any.

2.8 You must not use the Site to post, upload or otherwise transmit material which is obscene or pornographic, threatening, menacing, racist, offensive, defamatory, infringing of any intellectual property or otherwise unlawful, to harass, stalk, threaten or otherwise violate the rights of others, to misrepresent your identity or status, to hack into this Site or any other related computer system, to make excessive traffic demands, to deliver viruses or forward chain letters or similar materials that may reasonably be expected to inhibit other users from using and enjoying the Site or any other web site or damage or destroy the reputation of OneThing or any third party.

2.9 OneThing accepts no obligation to monitor the use of the Site. However, OneThing reserves the right to disclose any information as required by law and / or to remove, refuse to post or edit any information or materials; to block your access and to take such other action as may be reasonably necessary to prevent any breach of these terms and conditions or any breach of applicable law or regulation. OneThing will also in its absolute discretion fully co-operate with law enforcement and other relevant authorities with respect to any investigation of suspected unlawful activity or violation of network security.

2.10 OneThing may change the format and content of the Site from time to time. You should refresh your browser each time you visit the Site to ensure that you download the most up to date version of the Site.

3. Your personal information

3.1 Use of your personal information is governed by OneThing's Privacy Policy , which forms part of these terms and conditions. In the event that OneThing undergoes reorganization or is sold to a third party, you agree that any personal information OneThing holds about you may be transferred to that reorganized entity or third party and used in accordance with the Privacy Policy.

4. Liability

4.1 You are referred to the important liability statement at the top of these terms and conditions. Subject to that statement you agree that your use of this Site and the Service is on an “as is” and “as available” basis. On that basis, except as expressly set out in these terms or in accordance with your statutory rights, OneThing does not enter into conditions, warranties or other terms in relation to the Site or Services or any guaranteed or predicted result from using the Site, Services or Products.

4.2 The Site includes links to external sites and co-branded pages. OneThing has included links to these sites and co-branded pages to provide you with access to information and services that you may find useful or interesting. OneThing does not endorse the content of external sites and is not responsible for the content of these sites and pages or for anything provided by them.

4.3 Subject to the important liability statement, OneThing is not required for failure to comply with these terms and conditions due to any event beyond its reasonable control, including, without limitation, the input of incorrect information by you.

4.4 The Site or documents sent with a Product, or the packaging or labeling of a Product may contain instructions for use, warnings, contra-indications and other notices. You must read and follow these notices carefully and ensure others who use the Products do so. Subject to the important liability statement, we will not be legally responsible to you if any of these are not observed.

4.5 OneThing does not seek to exclude or limit liability for:

(a) death or personal injury caused by our negligence or the negligence of our directors, employees, agents or subcontractors;

(b) fraud or fraudulent misrepresentation;

and all exclusions or limitations of the liability of OneThing which are set out in these terms and conditions shall at all times be subject to the provisions of this clause 4.5.

5. Password

5.1 As part of the Services offered via this Site, you may be issued with an individual password which may be used to access certain areas of the Site and provide fast checkout. You will use the password only for such access and not for any other purpose. You must keep your password confidential at all times, and must not disclose the password or permit anyone else to use your password. Any breach of any of these terms by anyone to whom you disclose the password will be treated as if the breach had been committed by you, and will not relieve you of your obligations under these terms and conditions.

5.2 In the event of any failure or error in the operation of a password, you shall cease using the password, exit the Site immediately, and notify OneThing of such failure or error.

5.3 OneThing reserves the right to change your password and user name at any time in its sole discretion and you agree to notify OneThing promptly of any changes to your registration details.

6.Suspension and termination of Service

6.1 OneThing may suspend the operation of the Site for repair or maintenance work or in order to update or upgrade the contents or functionality of the Site from time to time. Access to or use of the Site or pages linked to it will not necessarily be uninterrupted or error free.

6.2 OneThing may terminate the Service and cease to send you Products immediately in the event you breach any of these terms and conditions or if you are late in or do not pay any sums due to OneThing.

7.Eligibility to purchase Products

7.1 OneThing does not sell Products for children under the age of 18 on this Site although it may sell Products suitable for children to adults. If you are under 18, you may not use the non-transactional parts of the Site but you may not purchase Products from the Site. By ordering Products you represent that you are 18 years of age or older.

7.2 In order to purchase Products, you must submit a valid Visa, Visa Electron, Mastercard credit or debit card login. You warrant that the payment card you submit is yours. All credit / debit card holders are subject to validation checks and authorization by the card issuer or payment provider. OneThing is not responsible in the event that your payment card provider refuses to authorize payments.

8.Ordering Products

8.1 IMPORTANT: When you order a Repeat Purchase, you agree that we may send you the same Product (s) in the same quantities and on the same chargeable basis every 30, 60 or 90 days (depending on which frequency you have chosen) from the date of your first order, and that we may debit the credit or debit card you submit for your first order for the same amount (including applicable sales tax and postage) on each subsequent dispatch of Products. We will send you a confirmatory email with each dispatch of Products. Unless you notify us that you want to cancel these Repeat Purchase orders you will continue to be sent the same Products and your credit or debit card will be charged the price and relevant sales tax and postal charges every 30, 60 or 90 days (depending on which frequency you have chosen). Once you have purchased your first Products, the price for such Products will change if:

(a) you change your address and the applicable sales tax or postage changes accordingly; or

(b) our prices advertised on the Site increase in which case, we will notify you of the new price and the first of your Products to be affected will be the first batch of Products sent after the price change. Price changes will not affect your cancellation rights.

8.2 You may cancel future Repeat Purchase orders at any time by:

(a) sending an email to our Customer Service Team; or

(b) by phoning on:

+370646101 (International) Monday to Friday 10am to 6pm (+ 2GMT). On receipt of your email, we will make every reasonable effort to cancel your Repeat Purchase orders before any further Products are dispatched to you. If, however, your cancellation is not processed by us in time to prevent further dispatch of Products to you, you may cancel such Products when you receive them. Your cancellation rights in relation to dispatched Products are set out in clause 11 (such cancellation rights shall apply to each dispatch of the Product (s) you receive under a Repeat Purchase).

8.3 When you select the option to allow us to store your card details we will do so using the Worldpay Token System. When you select a Repeat Purchase Product we will automatically store your card details via the Worldpay Token System.

The Token System is a safe way for us to keep card details without actually storing them. Worldpay store and convert your sensitive payment information into a secure token or "alias". This token is then used by us to process future transactions as and when required, without asking for your card details each time.

8.4 It is your responsibility to inform us of any change of address or other relevant details such as payment card details.

9. Contract Formation

9.1 After placing an order, you will receive an email from us acknowledging that we have received your order. Please note that this does not mean that your Order has been accepted. Your Order constitutes an offer to OneThing to buy a Product via the Site (and OneThing reserves the right to refuse orders for Products). No contract will exist in relation to the Products until we have confirmed to you by email that the Product has been dispatched (Dispatch Confirmation). Our acceptance to your offer will be deemed complete and the contract between us shall be formed when we send you the Dispatch Confirmation email.

10. Pricing, availability and dispatch information of Products

10.1 Information displayed on the Site as to pricing and availability is subject to change by OneThing. Payment for the Products will be made via the Site in accordance with the procedure explained on the Site.

10.2 While we aim to be accurate, any availability information or dispatch estimates on the Site in relation to Products are approximate. As we process your order, we will inform you by e-mail, telephone or SMS, if any Products you order turn out to be unavailable. Please allow up to 10 business days for delivery.

10.3 In spite of our best efforts, it is possible that a Product may be mispriced on the Site. We do, however, confirm prices as part of our dispatch procedures. Where a Product's actual price is lower than that stated on the Site, we will charge the lower amount and send you the Product. If, however, the actual price is higher than that stated on the Site, we will, at our discretion, either contact you for instructions before dispatch or cancel your order and notify you of such cancellation. Prices are inclusive of VAT so the price of a Product may change if you are ordering from outside the EU (see clause 10.4 below).

10.4 Products will be shipped to your delivery address as soon as reasonably possible after acceptance of your order. Delivery charges and sales tax will be made in accordance with your location and you will be informed of the relevant charge on the Site before you confirm your order. Please note, any orders we accept which require delivery outside the EU will be delivered duty unpaid.

11. Cancellation rights for dispatched Products

11.1 If you are a consumer, you have a legal right to cancel a contract during the period set out below. This means that during the relevant period if you change your mind or decide for any other reason that you do not want to receive or keep a product, you can notify us of your decision to cancel the contract and receive a refund.

11.2 You will not have any right to cancel a Contract for the supply of any Products in the following circumstances:

(a) where by reason of their nature (and the continent in which you have taken care of them) the Product (s) cannot be returned (for example, without limitation, any cosmetics which have been unpackaged and treated in any way that renders it is no longer marketable to other customers due to health & safety or hygiene reasons); and / or

(b) where the Product (s) have been customized to your chosen specifications.

11.3 Your legal right to cancel a contract starts from the date of the Dispatch Confirmation, which is when the contract between us is formed. Your deadline for canceling the Contract then depends on what you have ordered and how it is delivered, as set out in the table below:

Your Contract

End of the cancellation period

Your contract is for a single product (which is not delivered in instalments on separate days).

The end date is the end of 14 days after the day is which you receive the product.

Example: if we provide you with a Dispatch Confirmation on 1 January and you receive the product on 10 January you may cancel at any time between 1 January and the end of the day on 24 January.

Your contract is for either of the following:

(a) one product which is delivered in installments on separate days.

(b) multiple products which are delivered on separate days.

The end date is 14 days after the day on which you receive the last instalment of the product or the last of the separate products ordered.

Example: if we provide you with a Dispatch Confirmation on 1 January and you receive the first installment of your product or the first of your separate products on 10 January and the last installment or last separate product on 15 January you may cancel in respect of all instalments and any or all of the separate products at any time between 1 January and the end of the day on 29 January.

Your contract is for the regular delivery of a product over a set period.

The end date is 14 days after the day on which you receive the first delivery of the products.

Example: if we provide you with a Dispatch Confirmation on 1 January in respect of products to be delivered at regular intervals over a year and you receive the first delivery of your product on 10 January, you may cancel at any time between 1 January and the end of the day on 24 January. 24 January is the last day of the cancellation period in respect of all products to arrive during the year.

11.4 To cancel a contract, you need to let us know that you have decided to cancel. Please contact our Customer Service Team, please ensure you include your order number. We will email you to confirm we have received your cancellation request. The Product (s) covered by the cancellation must then be returned to us at the following address:

MB Onventure, Onething.lt, Vytauto ave. 13, Kaunas 44354, Lithuania.

When returning items you are strongly recommended to carefully pack the items and obtain proof of posting. We cannot accept responsibility for parcels lost in transit.

11.5 If you send us your cancellation notice by e-mail or by post, then your cancellation is effective from the date you send us the e-mail or post the letter to us. For example, you will have given us notice in time as long as you get your letter into the last post on the last day of the cancellation period or e-mail us before midnight on that day.

11.6 If you cancel your contract we will:

(a) refund you the price you paid for the products. However, please note:

(i) we are permitted by law to reduce your refund to reflect any reduction in the value of the goods, if this has been caused by your handling them in a way which would not be permitted in a shop; and (ii) when returning Products on which you have received any promotional or other discount the refund will only cover the price you paid.

(b) a refund of any delivery costs you have paid, although, as permitted by law, the maximum refund will be the costs of delivery by the least expensive delivery method we offer (provided that this is a common and generally accepted method). For example, if we offer delivery of a product within 3-5 days at one cost but you choose to have the product delivered within 24 hours at a higher cost, then we will only refund what you would have paid for the cheaper delivery option.

(i) if you have received the product and we have not offered to collect it from you: 14 days after the day on which we receive the product back from you or, if earlier, the day on which you provide us with evidence that you have sent the product back to us.

(ii) if you have not received the product or you have received it and we have offered to collect it from you: 14 days after you inform us of your decision to cancel the contract.

Please note that it can take up to 10 days for us to receive your return, depending on which postal service you use. Refunds are usually processed on the day of receipt, although it may take up to a further week for the amount to show in your account.

(d) Refunds in relation to Products may only be credited to the credit or debit card originally used to make the purchase. If we are unable to put the refund through on this card or account for any reason, we will try to contact you to discuss alternative arrangements. If you used vouchers to pay for the product we may refund you in vouchers.

11.7 If a product has been delivered to you before you decide to cancel your contract:

(a) then you must return it to us without undue delay and in any event not later than 14 days after the day on which you let us know that you wish to cancel the contract. If you do not return the Products within 14 days of your cancellation, you will be deemed to have accepted the Products, at which point a new purchase contract will be made and you will be charged for your order at the price set out on the Site ;

(b) subject to clause 11.7 (c) below, unless the product is faulty or not as described you will be responsible for the cost of returning the products to us. If the product is one which cannot be returned by post, we estimate that if you use the carrier which delivered the product to you, these costs should not exceed the sums we charged you for delivery. If we have offered to collect the product from you, we will charge you the direct cost to us of collection (which will not be materially inconsistent with the sums we charged you for delivery);

(c) If you have returned the products to us because they are faulty or mis-described, we will refund the price of the products in full, together with any applicable delivery charges, and any reasonable costs you incur in returning the item to us .

11.8 As you are a consumer, we are under a legal duty to supply products that are in conformity with this contract. As a consumer, you have legal rights in relation to products that are faulty or not as described. These legal rights are not affected by your right of return and refund in this clause or anything else in these Terms.

12 Warranties

12.1 Onething warrants that the Services will be supplied with reasonable skill and care.

13 Statutory rights and refunds

13.1 We amend these terms and conditions from time to time. Please look at the top of this page to see when these terms and conditions were last updated. Every time you order products from us, the terms and conditions in force at the time of your order will apply to the contract between you and us. If we have to revise these terms and conditions and this has a material impact on your order, we will contact you to give you a reasonable advance notice of the changes and let you know how to cancel the contract if you are not happy with the changes.

By browsing the Site you are accepting that you are bound by the current terms and conditions which relate to your use of the Site. You should check these each time you revise the Site.

13.2 These terms and conditions form the entire understanding of the parties and supersede all previous agreements, understandings and representations relating to the subject matter.

13.3 If any provision of these terms and conditions is found to be unenforceable, this shall not affect the validity of any other provision.

13.4 Onething may delay enforcing its rights under these terms and conditions without losing them.

13.5 You agree that Onething may sub-contract the performance of any of its obligations or may assign these terms and conditions or any of its rights or obligations without giving you notice.

13.6 These terms and conditions shall be governed and interpreted in accordance with the Laws of the Republic of Lithuania, and you consent to the non-exclusive jurisdiction of the Lithuanian courts.

13.7 If you have any inquiries or complaints (about the Service or someone else's use of the Site) then Please email them to our Customer Service Team or you can address them to MB Onventure, Onething.lt, Vytauto pr. 13, Kaunas 44354, Lithuania.

14 Competitions & Promotions

14.1 Promotions

We reserve the right to change or pause promotions at any time.

Onething reserves the right to modify the brand exclusions list during any stage of a promotion and we recommend that you revise our Promotions page regularly to remain informed about the current Terms & Conditions that apply to your use of the Website.

Some brands have been elected to be excluded from all discounts. Unless otherwise stated.

Orders destined for all other countries outside the EU are exempt from paying UK VAT and are shipped on a DDU (delivery duty unpaid) basis.

Once you have entered your delivery address and proceeded to checkout, VAT will be deducted from the cost of your order.

Accounts

To use certain areas of the Site you may need to create an account with us (“Account”). The personal information that you supply to us when creating an Account will be dealt with in accordance with clause 3.1. We may refuse an application for any reason. You may only have one account with us and we reserve the right and shall be entitled to refuse, merge or close additional accounts at any time. We may also suspend accounts where we suspect that you have registered more than one account. We also reserve the right to charge you for any additional benefit that you may have obtained as a result of having multiple accounts for example by benefiting from more than one new customer discount or multiple promotional codes.

You may only use your Account to purchase products for personal use and not for resale or to sell them for business or professional purposes or otherwise on behalf of or in connection with any business.

We may terminate or suspend your Account and refuse any orders you place with us at any time where you are, or we suspect you are in breach of these terms and conditions or have not fulfilled any of your obligations to us or any applicable laws or for any other reason.

We may refuse to accept further orders from you whilst there remains any unresolved dispute between us in respect of previous orders.

It is your responsibility to keep your information up to date and we will not be responsible for any loss that you suffer if you do not keep the details in respect of your Account up to date.

Your Account is not transferable, and you will be required to us for all activities and purchases undertaken under your Account.

14.2 General

i. By participating in the Promotion, you agree to be bound by these Terms and Conditions and by our decisions, which are final in all matters relating to these Terms and Conditions, the Promotion, the draw and / or the results and no correspondence or discussion shall be entered into.

ii. To the extent permitted by law we accept no responsibility for lost, late, misdirected, undeliverable or incomplete entries, whether due to system errors or failures, faulty transmissions or other telecommunications malfunctions, entries not received resulting from any hardware or software failures of any kind , lost or unavailable network connections, failed, incomplete or garbled computer or telephone transmissions, typographical or system errors and failures, faulty transmissions, technical malfunctions, or otherwise.

iii. Personal information collected from entrants will be used by us solely in connection with the Promotion and will not be disclosed to any third party except for the purpose of operating the Promotion and fulfilling the prize where applicable.

iv. These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Lithuania and any dispute arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the Lithuanian Courts.